Los sistemas de control de gestión en el éxito competitivo y rendimiento de las pymes
DOI:
https://doi.org/10.51302/rcyt.2022.7511Palabras clave:
sistemas de control de gestión, internacionalización, capital humano, rendimiento organizacionalResumen
Los factores clave de éxito, como la internacionalización y la formación del capital humano, permiten obtener ventajas competitivas que redundan en aumentos del rendimiento. La adopción de diversas herramientas de control de gestión permite la correcta gestión de estos factores, sin embargo, qué efectos producen no ha sido suficientemente analizado.
El objetivo principal de este trabajo es determinar el efecto mediador del uso de una diversidad de sistemas de control de gestión (SCG) en la relación entre los factores de éxito –capital humano formado y capacidad de internacionalización– y el rendimiento. Tomando como muestra el sector agroalimentario español, los resultados evidencian que, la internacionalización tiene una relación directa y positiva con el rendimiento, mientras que la formación del capital humano se relaciona indirecta y positivamente con el rendimiento a través de un alto uso de diversos SCG.
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