Relación entre la presencia de indicadores de efectividad de las tecnologías de la información y su aporte efectivo a la función estratégica y operativa de los recursos humanos

Rafael Andrés Espinosa Hernández; Lourdes Canós Darós; José Antonio Carrión López

doi:10.51302/rtss.2012.3289

Authors

Rafael Andrés Espinosa Hernández Máster en Gestión de Empresas, Productos y Servicios. Universidad Politécnica de Valencia (España)
Lourdes Canós Darós Profesora del Departamento de Organización de Empresas. Universidad Politécnica de Valencia (España)
José Antonio Carrión López Profesor del Departamento de Organización de Empresas. Universidad de Alicante (España)

DOI:

https://doi.org/10.51302/rtss.2012.3289

Keywords:

e-HRM, HRM, virtual HRM, e-HRM effectiveness and e-HRM metrics

Abstract

This work highlights the importance of using indicators as a tool to objectively know the effective contribution of information and communication technology (ICT) to human resource management. The results of this study suggest that the use of indicators of effectiveness of ICT has a positive impact on operational effectiveness and strategic management of electronic human resources (e-HRM). Specifically, we measured the perception of effectiveness of ICT in different companies and related to the use of indicators, the presence and the design of strategies, the degree of information technologies use and the role played by human resources in the organization to know its influence on the effectiveness of the e-HRM. This paper emphasizes on the use of indicators to assess the contribution of ICT in decision-making, create competitive advantages and the effect it produces in the performance of the organization according to the theories and hypotheses of several authors in a comprehensive literature review.

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