Confianza, capacidad de aprendizaje y desempeño organizativo: un estudio empírico
DOI:
https://doi.org/10.51302/rtss.2013.3094Palabras clave:
capacidad de aprendizaje organizativo, confianza organizativa, aprendizaje organizativo, confianzaResumen
En los últimos años, la investigación sobre la confianza dentro de las organizaciones ha ido adquiriendo cada vez más importancia. A pesar de que la mayoría de los trabajos han sugerido que esta es beneficiosa para el desempeño organizativo, cierta evidencia empírica ha generado resultados contradictorios entre estas variables. Por ello, esta investigación trata de profundizar en las relaciones entre confianza y desempeño organizativo, usando la capacidad de aprendizaje organizativo como variable mediadora explicativa. Para validar las hipótesis se ha empleado la técnica de las ecuaciones estructurales sobre los datos procedentes de una encuesta realizada a las empresas españolas mejor valoradas por los trabajadores o en las que la gestión de los recursos humanos tiene un peso importante. Los resultados obtenidos muestran que la capacidad de aprendizaje organizativo media en la relación entre confianza y desempeño organizativo, en la cual la confianza afecta positivamente a la capacidad de aprendizaje organizativo, y esta última, a su vez, se relaciona positivamente con el desempeño organizativo.
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