Las personas como fuente de creación de valor
DOI:
https://doi.org/10.51302/rtss.2007.5783Keywords:
aprendizaje organizativo, capital humano, competitividad empresarial, creación de valorAbstract
Dentro de la literatura de Gestión Estratégica de Recursos Humanos muy pocos trabajos abordan cómo los sistemas de gestión de recursos humanos contribuyen a la creación de valor organizativo. En otras palabras, conocemos muy poco sobre los procesos que tienen lugar en la «caja negra» de la empresa entre la gestión de recursos humanos y los resultados organizativos.
Sin embargo, la Gestión Estratégica de Recursos Humanos podría encontrar importantes sinergias y complementariedades con la literatura de Aprendizaje Organizativo y Capital Intelectual. Es decir, el eslabón perdido que ayude a comprender cómo la empresa puede crear y desarrollar sus recursos basados en el conocimiento –por ejemplo, el capital humano– a partir de ciertas configuraciones o arquitecturas de prácticas de recursos humanos y cómo estos recursos, a su vez, contribuyen a la creación de valor para la empresa.
En este contexto, se presenta un marco teórico que integra las aportaciones de estos enfoques y perspectivas, sirviendo de eslabón entre la Gestión de Recursos Humanos y la obtención de una ventaja competitiva para la empresa.
Downloads
References
Ancona, D.G. y Caldwell, D.F. [1992]: «Demography and design: Predictors of new product team performance», Organization Science, 3: 321-341.
Argyris, C. y Schön, D.A. [1978]: Organizational learning, Reading, MA: Addison-Wesley.
Arthur, J. B. [1994]: «Effects of human resource systems on manufacturing performance and turnover», Academy of Management Journal, 37 (3), 670-687.
Barney, J.B. [1991]: «Firm resources and sustained competitive advantage», Journal of Management, 17 (1), 99-120.
Barney, J.B. y Wright, P.M. [1998]: «On becoming a strategic partner: The role of human resources in gaining competitive advantage», Human Resource Management, 37: 31-46.
Baron, J.N. y Kreps, D.M. [1999]: «Consistent human resource practice», California Business Review, 41, 3: 30-52.
Becker, B.E.; Huselid, M.A.; Pickus, P.S. y Spratt, M.F. [1997]: «Los RR.HH. como fuente de valor para los accionistas: Investigación y recomendaciones», en D. Ulrich, M.R. Losey y G. Lake (1997): El futuro de la dirección de recursos humanos, Ediciones Gestión 2000, S.A., capítulo 24.
Becker, B. y Gerhart, B. [1996]: «The impact of human resource management on organizational performance: Progress and prospects», Academy of Management Journal, vol. 39, n.º 4, 779-801.
Becker, G.S. [1964]: Human capital, New York: Columbia University Press.
– [1976]: Human capital: A theoretical and empirical analysis with special reference to education, New York (USA): Columbia University Press, 2.ª ed. (Traducción castellana publicada por Alianza Editorial, Madrid, 1983).
Bontis, N. [2001]: «Assessing knowledge assets: A review of the models used to measure intellectual capital», International Journal of Management Reviews, 3, 1, 41-60.
Bontis, N. y Choo, C.W. [2001]: Strategic management of intellectual capital and organizational knowledge, Oxford University Press.
Bontis, N.; Chong, W. y Richardson, S. [2000]: «Intellectual capital and business performance in Malaysian industries», Journal of Intellectual Capital, vol. 1, n.º 1, 85-100.
Bontis, N.; Crossan, M. y Hulland, J. [2002]: «Managing an organizational learning system by aligning stocks and flows», Journal of Management Studies, 39: 4, 437-469.
Brooking, A. [1996]: Intellectual capital. Core asset for the third millennium enterprise, International Thomson Business Press, London, 1.ª ed.
Bueno Campos, E. [2000]: «La dirección del conocimiento en el proceso estratégico de la empresa: información, complejidad e imaginación en la espiral del conocimiento», E. Bueno Campos y M. P. Salmador (Eds.): Perspectivas sobre dirección del conocimiento y capital intelectual, I. U. Euroforum Escorial, 55-66.
Bueno, E.- CIC [2003]: «Modelo Intellectus: Medición y gestión del capital intelectual» (In Spanish), «Intellectus Model: Model for the measurement and management of intellectual capital»), Documento Intellectus, n.º 5, CIC-IADE (UAM), Madrid.
Cohen, W.M. y Levinthal, D.A. [1990]: «Absorptive capacity: A new perspective on learning and innovation», Administrative Science Quarterly, 35: 128-152.
Collis, C.; Smith, K.G. y Stevens, C K. [2001]: «Human resource practices, knowledge-creation capability and performance in high technology firms», Center for Advanced Human Resource Studies (CAHRS), Working Paper 01-02.
Crossan, M.M.; Lane, H.W. y White, R.E. [1999]: «An organizational learning framework: From intuition to institution», Academy of Management Review, 24: 522-537.
Crossan, M. y Hulland, J. [1997]: «Measuring organizational learning», Academy of Management 1997, Boston, MA, Ivey Working Paper.
Daft, R.L. y Weick, K.E. [1984]: «Toward a model of organizations as interpretation systems», Academy of Management Review, 9, 284-295.
Dolan, S.; Valle Cabrera, R.; Jackson, S.E. y Schuler, R.S. [2003]: La gestión de los recursos humanos. Preparando profesionales para el siglo XXI. 2.ª ed., McGraw-Hill.
Dougherty, D. [1992]: «Interpretative barriers to successful product innovation in large firms», Organization Science, 3: 179-202.
Dyer, L. y Shafer, R.A. [1999]: «From human resource strategy to organizational effectiveness: Lessons from research on organizational agility», Personnel and Human Resources Management, 145-174.
Easterby-Smith, M. [1997]: «Disciplines of organizational learning: Contributions and critiques», Human Relations, vol. 50, n.º 9.
Edmondson, A. [2002]: «The local and variegated nature of learning in organizations: A group-level perspective», Organization Science, 13: 128-146.
Edvinsson, L. y Malone, M.S. [1997]: Intellectual capital. Realizing your company’s true value by finding its hidden brainpower, Harper Collins Publishers, Inc., 1.ª ed.
Eisenhardt, K.M. y Sull, D.N. [2001]: Strategy as simple rules. Harvard Business Review, 79 (1): 106-116.
Gerhart, B. y Milkovich, G.T. [1990]: «Organizational differences in managerial compensation and firm performance», Academy of Management Journal, 33: 663-691.
Grant, R. [1991]: «A resource-based theory of competitive advantage: Implications for strategy formulation», California Management Journal, vol. 33, n.º 3, 114-135.
Hall, R. [1993]: «A framework linking intangible resources and capabilities to sustainable competitive advantage», Strategic Management Journal, vol. 14, 607-618.
Hitt, M. A.; Bierman, L. y Kochnar, R. [2001]: «Direct and moderating effects of human capital on strategy and performance in professional service firms: a resource-based perspective», Academy of Management Journal, vol. 44, n.º 1, 13-28.
Huselid, M. A. [1995]: «The impact of human resource management practices on turnover, productivity, and corporate financial performance», Academy of Management Journal, 38: 635-672.
Ichniowski, C.; Haw, K. y Prennushi, G. [1995]: «The effects of human resource management practices on productivity». Working paper, Columbia University, Graduate School of Business.
Inkpen, A. y Crossan, M. [1995]: «Believing is seeing: Organizational learning in joint ventures», Journal of Management Studies, vol. 32: 5, 595-618, Sept./Oct.
Kang, S.C., Morris, S.S. y Snell, S.A. [2006]: «Relational archetypes, organizational learning and value creation: Extending the human resource architecture», Academy of Management Review, en prensa.
Kang, S.C. y Snell, S.A. [2005]: «Intellectual capital architectures and bilateral learning: a framework for human resouce management», Working Paper Series, Cornell University.
Katila, R. y Ahuja, G. [2002]: «Something old, something new: A longitudinal study of search behavior and new product introduction», Academy of Management Journal, 45: 1.183-1.195.
Kelley, H.H. y Michela, J.L. [1980]: «Attribution theory and research». Annual Review of Psychology, 31: 457-501.
Koch, M.J. y Mcgrath, R.G. [1996]: «Improving labor productivity: Human resource management policies do matter», Strategic Management Journal, 17: 335-354.
Kristof, A.L. [1996]: «Person-organization fit: An integrative review of its conceptualizations, measurement, and implications», Personnel Psychology, 49: 1-49.
Lado, A.A. y Wilson, M.C. [1994]: «Human resource systems and sustained competitive advantage: A competency-based perspective», Academy of Management Review, 19: 699-727.
Lengnick-Hall, M.L. y Lengnick-Ll, C.A. [2003]: Human resource management in the knowledge Economy. New challenges, new role y new capabilities. Berret Koehler.
Lepak, D.P. y Snell, S.A. [1999]: «The human resource architecture: Toward a theory of human capital allocation and development», Academy of Management Review, 24: 31-48.
Levinthal, D. y March, J.G. [1993]: «The myopia of learning», Strategic Management Journal, 14 (Winter): 95-112.
MacDuffie, J.P. [1995]: «Human resource bundles and manufacturing performance: Organizational logic and flexible production systems in the world auto industry», Industrial and Labor Relations Review, 48: 197-221.
March, J.G. [1991]: «Exploration and exploitation in organizational learning». Organization Science, 2: 71-87.
Mcgill, M.E. y J.W. Slocum [1994]: The Smarter Organization, John Wiley.
Miles, R.E. y Snow, C.C. [1984]: «Designing strategic human resource systems», Organizational Dynamics, vol. 31(1), 36-52.
Milgrom, P.R. y Roberts, J. [1990]: «Bargaining costs, influence activities, and the organization of economic activity», en J.E. Alt y K.A. Shepsle (eds.): Positive perspectives on political economy, Cambridge: Cambridge University Press, 1990, 57-89.
Nahapiet, J. y Ghoshal, S. [1998]: «Social capital, intellectual capital and the organizational advantage», Academy of Management Review, 23: 242-266.
Nonaka, I. [1991]: «The knowledge-creating company», Harvard Business Review, 69(6), Nov./Dec., 96-104.
Nonaka, I. y Takeuchi, H. [1995]: The knowledge-creating company: How Japanese companies create the dynamics of innovation. Oxford University Press.
Ordóñez de Pablos, P. [2001]: Capital intelectual, gestión del conocimiento y sistemas de gestión de recursos humanos: Influencia sobre los resultados organizativos, Tesis Doctoral, Universidad de Oviedo.
– [2004a]: «Gestión de recursos humanos y gestión del conocimiento: La alineación estratégica como clave para la competitividad empresarial», Revista de Trabajo y Seguridad Social, CEF, Núm. 260, noviembre. 2004. 115-146.
– [2004b]: «Human resource management systems and knowledge management: the key to develop interorganizational teams», International Journal of Learning and Intellectual Capital, vol. 1,121-131.
– [2005]: «Synergies from the human resource management literature and the resources and capacities theory of the firm: implications for management», International Journal Human Resources Development and Management, vol. 5. n.º 1, 1-15.
Pfeffer, J. [1994]: Competitive advantage through people: Unleashing the power of the workforce, Boston: Harvard Business School Press.
Polanyi, M. [1958]: Personal knowledge: Towards a post-critical philosophy, Routledge and Kegan Paul, London.
– [1966]: The Tacit Dimension, New York: Anchor Day.
Porter, M.E. [1980]: Competitive strategy: Techniques for analysing industries and competitors, New York: Free Press.
Prahalad, C.K. y Hamel, G. [1990]: «The core competence of the corporation», Harvard Business Review, vol. 68, Mayo/Junio, 79-91.
Roos, G.; Pike, S. y Fernstrom, L. (eds.) [2005]: Managing intellectual capital in practice, Butterworth-Heinemann, Oxford.
Roos, J.; Roos, G.; Dragonetti, N. y Edvinsson, L. [1997]: Intellectual capital: Navigating in the new business landscape, Macmillan, London.
Russell, J.S., Terborg, J.R. y Powers, M.L. [1985]: «Organizational productivity and organizational level training and support», Personnel Psychology, 38: 849-863.
Schuler, R.S. y Macmillan, I. [1984]: «Gaining competitive advantage through human resource practices», Human Resource Management, 23: 241-256.
Schultz, T.W. [1961]: «Investment in human capital», American Economic Review, 51 (March), 1-17.
– [1962]: «Reflections on investment in man», Journal of Political Economy, 70 (5), 1-18.
Senge, P.M. [1990a]: The fifth discipline: The art and practice of the learning organization, New York, NY: Doubleday Currency.
– [1990b]: «The leader’s work: Building the learning organization», Sloan Management Review, 32 (1), 7-23.
Snell, S.A.; Lepak, D.P. y Youndt, M.A. [1999]: «Managing the architecture of intellectual capital: Implications for strategic human resource management», en G.R. Ferris (Ed.): Research in Personnel and Human Resources Management, S4, 175-193.
Snell, S.S.; Youndt, M.A. y Wright, P.M. [1996]: «Establishing a framework for research in strategic human resource management: Merging resource theory and organizational learning», en G.R. Ferris (ed.): Research in Personnel and Human Resources Management, vol. 14, 61-90.
Stewart, T.A. [1997]: Intellectual capital: The new wealth of organizations, Doubleday: New York.
Subramaniam, M. y Youndt, M.A. [2006]: «The influence of intellectual capital on the types of innovative capabilities», Academy of Management Journal, en prensa.
Sveiby, K.E. [1997]: The new organizational wealth: Managing and measuring knowledge-based assets, San Francisco: Berrett-Koehler.
Tajfel, H. [1981]: Human groups and social categories: Studies in social psychology, Cambridge, England: Cambridge University Press.
Terpstra, D.E. y Rozell, E.J. [1993]: «The relationship of staffing practices to organizational level measures of performance», Personnel Psychology, 46: 27-48.
Ulrich, D. [1998]: «Júzgame más por mi futuro que por mi pasado», en D. Ulrich; M.R. Losey y G. Lake [1998]: El futuro de la dirección de recursos humanos, Ediciones Gestión 2000, S.A. capítulo 13.
Ulrich, D. y Lake, D. [1991]: «Organizational capability: Creating competitive advantage», Academy of Management Executive, 5 (1), 77-92.
Wegner, D.M.; Erber, R. y Raymond, P. [1991]: «Transactive memory in close relationships», Journal of Personality and Social Psychology, 61: 923-929.
Wiig, K.M. [1997]: «Integrating intellectual capital and knowledge management», Long Range Planning, vol. 30, n.º 3, 399-405.
Williamson, O.E. [1975]: Markets and hierarchies, New York: Free Press.
Winter, S.G. [2003]: «Understanding dynamic capabilities», Strategic Management Journal, 24: 991-995.
Wright, P.M. y McMahan, G.C. [1992]: «Theoretical perspectives for strategic human resource management», Journal of Management, vol. 18, n.º 2, 295-320.
Wright, P.M. y Snell, S.A. [1998]: «Toward a unifying framework for exploring fit and flexibility in strategic human resource management», Academy of Management Review, 23: 756-772.
Wright, P.M.; Snell, S.A. y Dunford, B. [2001]: «Human resources and the resource based view of the firm», Journal of Management, 27: 701-721.
Youndt, M.A. y Snell, S.A. [1998]: «Human resource management, intellectual capital, and organizational performance», 58th Annual Conference of the Academy of Management, San Diego, CA.
– [2004]: «Human resource configurations, intellectual capital, and organizational performance», Journal of Managerial Issues, 16 (3): 337-361.
Youndt, M.A.; Snell, S.A.; Dean, J.W. y Lepak, D.P. [1996]: «Human resource management, manufacturing strategy and firm performance», Academy of Management Journal, 39: 836-866.