El impacto económico de los programas de selección de personal: la utilidad
DOI:
https://doi.org/10.51302/rtss.1996.18215Abstract
Accésit Premio Estudios Financieros 1995
El problema de la utilidad se enmarca dentro de otro problema más amplio que afecta a los especialistas en psicología del trabajo y de las organizaciones. Este problema se refiere a la cuantificación de las contribuciones de tales expertos en dirección de recursos humanos, al éxito u obtención de beneficios de la organización a la que prestan sus servicios. La cuestión es si su contribución es realmente intangible comparada con otras funciones de dirección como finanzas, márketing o ingeniería, o si se puede medir de alguna manera. Dicho en otros términos: ¿cuál es el valor real de los programas de gestión de los recursos humanos en la mejora de la productividad organizacional?, ¿contribuyen sus trabajos a conseguir más beneficios para las empresas?
Downloads
References
– Arnold, J.D., Rauschenberger, J.M., Soubel, W. y Guion, R.M. (1983). «Validation and utility of a strength test for selecting steel workers». Journal of Applied Psychology, 67, 588-604.
– Bobko, P., Karren, R. y Parkington, J.J. (1983). «Estimation of standard desviations in utility analysis: an empirical test». Journal of Applied Psychology, 68, 170-176.
– Boudreau, J.W. (1984). «Decision Theory contributions to HRM research and practice». Industrial relations, 23, 198-217.
– Boudreau, J.W. (1987).Utility analysis applied to internal and external employee movement: an integrated theoretical perspective. Ithaca, New York: Author.
– Boudreau, J.W. (1989). «Selection utility analysis. A review and agenda for future research». En M. Smith and I.T. Robertson (eds), Advances in selection and assessment. Chichester: Wiley & Sons.
– Boudreau, J.W. & Berger, C.J. (1985a). «Decision-Theoretic utility analysis applied to external employee movement». Journal of Applied Psychology, 70, 581-612.
– Blum, M.L. & Naylor, J.C. (1990). Psicología industrial.Trillas. México.
– Brogden, H.E. (1946a). «On the interpretation of the correlation coefficient as a measure of predictive efficiency». Journal of Educational Psychology, 37, 65-76.
– Brogden H.E. (1946b). «An approach to the problem of differential prediction». Psychométrica, 14, 169-182.
– Brogden, H.E. (1949). «When testing pays off». Personnel Psychology, 2, 171-183.
– Brogden, H.E. y Taylor, E.K. (1950). «The dollar criterion-applying the cost accounting concept to criterion construction». Personnel Psychology, 3, 133-154.
– Burke, M.J. y Frederick, J.T. (1984). «Two modified procedures for estimating standard desviations in utility analysis». Journal of Applied Psychologv, 69, 482-489.
– Burke, M.J. y Frederick, J.T. (1985). A comparison of economic utility estimates for alternative rational SDy estimation procedures. Paper presented at the 45th annual meeting of the Academy of management. San Diego, CA.
– Cascio, W.F. (1982). Costing Human Resources: The Financial impact of behavior in Organizations. Boston, MA: Kent.
– Cascio, W.F. y Ramos, R. (1986). «Development and applications of a new method for assessing job performance in behavioral/economic terms». Journal of Applied Psychology, 1, 20-28.
– Cronbach, L.J. & Gleser, G.C. (eds) (1965). Psychological tests and personnel decisions. 2nd edn. Urbana: University of Illinois Press.
– Cronshaw, S.F. y Alexander, R.A. (1985). «One answer to the demand for accountability: selection utility as an investment decision». Organizational Behavior and Human Decisions Processes, 35, 102-118.
– Darlington, R.B. & Stauffer, G.F. (1966). «Use and evaluation of discrete tests information in decision making». Journal of Applied Psychology, 50, 125-129.
– Dunnette, M.D., Rosse, R.L., Houston, J.S., Hough, L.M., Toquam, J., Lammlein, S., King, K.W., Bosshardt, M.J. y Keyes, M. (1982). Development and validation of an industry-wide electric powerplant operator selection system. Edison Electric Institute.
– Edwards, W. (1977). «Use of multiatributte utility measurement for social decision making». En D.E. Bell, R.L. Keeney y H. Raiffa (eds), Conflicting objetives in decisions. New York: Wiley.
– Edwards, J.E., Frederick, J.T. y Burke, M.J. (1988). «Eficacy of modified CREPID SDy on the basis of archival organizational data». Journal of Appied Psychology. 73, 529-535.
– Einhorn, H.J. & McCoach, W. P. ( 1977) . «A simple multiatributive utility procedure for evaluation». Behavioral science, 22, 270-282.
– Einhorn, H.J., Kleinmuntz, D.N. & Kleinmuntz, B. (1979). «Linear regresion and processtracing models of judgement». Psychological review, 86, 465-485.
– Fischer, G.W. (1976). «Multidimensional utility models for risky and riskless choice». Organizational Behavior and Human Performance, 17, 127-146.
– Ghiselli, E.E. (1955). The measurement of occupational aptitude. University of California Press, Berkeley.
– Ghiselli, E.E. y Brown, C.W. (1955). Personnel and Industrial Psychology. MacGraw Hill.
– Greer, O.L. y Cascio, W.F. (1987). «Is cost accounting the answer? Comparison of two behaviorally based methods for estimating the standard desviations of job performance in dollars with a cost accounting based approach». Journal of Applied Psychology, 72, 588-595.
– Huber, G.P. (1980). Managerial decisions making. Glenview, III: Scott, Foresman & Co.
– Hunter, J.E. y Schmidt, F.L. (1982). «The economic benefits of personnel selection using psychological ability tests». Industrial Relations, 21, 293-308.
– Keeney, R.L. & Raiffa, H. (1976). Decisions with multiple objetives: Preferences and value tradeoffs. New York: Wiley.
– Janz, J.T. y Dunnette, M.D. (1977). «An approach to selection decisions: Dollars and sense». En J.R. Hackman et al. (eds): Perspectives on Performance in Organizations. New York: McGraw Hill, 119-126.
– Levindka, J., Simonet, J.K., Neiner, A.G. y Kruse, B. (1983). The dollar value of JEPS at life of Georgia. Unpublished technical report.
– Levy-Leboyer, C. (1992). Evaluación del personal. Madrid. Díaz de Santos.
– Muchinsky, P.M. (1994). Psicología aplicada al trabajo: Una introducción a la Psicología Industrial y organizacional. Bilbao. Descleé de Brouwer, S.A.
– Naylor, J.C. & Shine, L.C. (1965). «A table for determining the increase in mean criterion score obtained by using a selection device». Journal of Industrial Psychology, 3, 33-42.
– Raju, N.S., Burke, M.J., y Normand, J. (1990). «A new approach to utility analysis». Journal of Applied Psychology. 75, 3-12.
– Reilly, R.R. y Smither, J.W. (1985). «An examination of two alternative techniques to estimate the standard desviations of job performance in dollars». Journal of Applied sychology, 70, 651-661.
– Roche, W.J. (1965). «A dollar in fixed-treatment employee selection». En L.J. Cronbach y G.C. Gleser (eds): Psychological testing and personnel decisions. Urbana: University of Illinois Press.
– Rorer, L.G., Hoffman, P.G., La Forge, G.E. & Hsieh, K. (1966). «Optimal cutting scores to discriminate groups of unequal size and variance». Journal of Applied Psychology, 50, 153-164.
– Schuler, H. y Guldin, A. (1991). Methodological issues in personnel selection research. En C.L Cooper y I.T. Robertson: International Review of Industrial and Organizational Psychology, 6, 213-264.
– Schmidt, F.L., Hunter, J.E., McKenzie, R.C. y Muldrow, T.W. (1979). «Impact of valid selection procedures on work-force productivity». Journal of Applied Psychology, 64, 609-626.
– Schmidt, F.L., Gast-Rosemberg, I., Hunter, J.E. (1980). «Validity generalization results for computers programmers», Journal of Applied Psychology, 65, 643-661.
– Schmidt, F.L. y Hunter, J.E. (1983). «Individual differences in productivity: an empirical test of estimates derived from studies of selection procedure utility». Journal of Applied Psychology, 68, 407-414.
– Smith, M. (1986). «Selection, Where are the best prophets?» Personnel Management, December, pág. 63.
– Steffy, B.D. y Maurer, S.D. (1988). «The dollar productive impact on the human resource function: Conceptualization and measurement». Academy of Management Review, 13, 271-286.
– Taylor, H.C. & Russell, J.T. (1939). «The relationship of validity coefficients to the practical effectiveness of tests in selection: Discusion and tables». Journal of Applied Psychology, 23, 565-578.
– Weekley, J.A., O'Connor, E.J., Frank, B. y Peters, L.W. (1985). «A comparison of three me-thods of estimating the standard desviation of performance in dollars». Journal of Applied Psychology, 79, 122-126.
– Wroten, S.P. (1984). Overcoming the futilities of utility applications: measures, models and management. Presented at the American Psychological Association's 92nd Meeting, Toronto, august.
