Mi empresa no me deja teletrabajar: aprendizajes y retos futuros del teletrabajo en tiempos de pandemia

Alma Rodríguez Sánchez; Jacob Guinot Reinders

doi:10.51302/rtss.2023.3343

Authors

Alma Rodríguez Sánchez Profesora titular del Departamento de Administración de Empresas y Marketing. Universitat Jaume I (Castelló, España) https://orcid.org/0000-0002-3131-7612
Jacob Guinot Reinders Profesor contratado doctor del Departamento de Administración de Empresas y Marketing. Universitat Jaume I (Castelló, España) https://orcid.org/0000-0002-4008-7150

DOI:

https://doi.org/10.51302/rtss.2023.3343

Keywords:

telework, corporate social responsibility, labor resources, work performance, engagement, pandemic, well-being

Abstract

The main objective of this study is to explore the working conditions (face-to-face vs. teleworking) during the period of home confinement due to the COVID-19 pandemic in Spanish workers and its impact on aspects related to people management in organizations (corporate social responsibility towards employees, labor resources, commitment to the organization and work performance). Using a three-stage longitudinal design, a total of 394 workers answered the online questionnaire. The results showed that those workers who were able to perform total or partial teleworking perceived higher levels of corporate social responsibility towards employees on the part of their company, greater labor resources and greater organizational commitment in comparison with workers who worked in person or whose organization did not provide them with the possibility of teleworking. Theoretical and practical implications are discussed in the study aimed at shedding light on the benefits and future challenges of considering the extensive use of telework at the national level as a practice linked to achieving greater corporate social responsibility towards employees, improved labor resources and commitment to the organization without detriment to their job performance.

Supporting Agencies

Este trabajo ha contado con el apoyo del Ministerio de Ciencia e Innovación (número de beca PID2020116299GB-I00, financiada por el MACIN/AEI/10.13039/501100011033) y la Universitat Jaume I (números de beca UJI-A2022-07 y UJI-B2022-31).

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Author Biographies

Alma Rodríguez Sánchez, Profesora titular del Departamento de Administración de Empresas y Marketing. Universitat Jaume I (Castelló, España)

Licenciada en Psicología y profesora titular en la Universitat Jaume I. Su tesis doctoral trató sobre la medida de la experiencia de flow en el trabajo. Ha realizado distintas estancias y colaboraciones en la Universidad de Utrecht (Holanda), el Instituto Finlandés de Salud Ocupacional (Finlandia) y la Universidad de Helsinki (Finlandia). Sus intereses en investigación están relacionados con la dirección de recursos humanos y la psicología organizacional. https://orcid.org/0000-0002-3131-7612

Jacob Guinot Reinders, Profesor contratado doctor del Departamento de Administración de Empresas y Marketing. Universitat Jaume I (Castelló, España)

Doctor en Organización de Empresas y profesor de la Universitat Jaume I en el Departamento de Dirección de Empresas y Marketing. Sus trabajos se centran en un enfoque alternativo de dirección de recursos humanos basado en un modelo de empresa que apuesta por el bienestar, la innovación y la sostenibilidad. Es director del Máster en Dirección de Recursos Humanos de la Universitat Jaume I y del Grupo de Innovación Educativa sobre la Universidad del Conocimiento. https://orcid.org/0000-0002-4008-7150

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