La implicación con el trabajo. Un factor de competitividad en la nueva gestión de los recursos humanos
DOI:
https://doi.org/10.51302/rtss.1999.18415Resumen
2.º Premio Estudios Financieros 1999.
Modalidad: Recursos Humanos.
Con demasiada frecuencia en el estudio del comportamiento organizativo se tiende a enfatizar el comportamiento y relegar a un segundo plano la organización. Precisamente, en este trabajo pretendemos demostrar la capacidad que los factores organizativos tienen en la generación de actitudes implicadas con el trabajo. La eficacia de las organizaciones está condicionada por este hecho, de tal manera que la disposición personal hacia el trabajo propio constituye un elemento determinante para asegurar, y garantizar, la supervivencia a largo plazo de la empresa. La investigación empírica desarrollada en el trabajo pone de manifiesto cuáles son los principales fenómenos que están relacionados -directa o indirectamente- con la actitud individual hacia el trabajo, es decir, con el desarrollo de la implicación o alienación laboral.
Descargas
Citas
Adams, J. D., Hayes, J. y Hopson, B. (1976), Understanding and Managing Personal Change, Martin Robertson, London.
Argyle, M. (1972), The Social Psychology of Work, Penguin Books, Baltimore.
Ariza, J. A. y Morales, A. C. (1997), «Flexibilidad y compromiso: cemento de las estructuras organizativas emergentes». Revista Trabajo y Seguridad Social. Recursos Humanos (Comentarios y Casos prácticos). Ed. Estudios Financieros, 175, pp. 95-150.
Ariza, J. A. y Morales, A. C. (1998), La despersonalización del directivo en la empresa excelente: ¿un coste inevitable?, Estudios Financieros (en prensa).
Ariza, J.A. (1999), Poder y compromiso en las organizaciones, ETEA (en prensa).
Arvey, R. D., Davis, G. A. y Nelson, S. M. (1984), «Use of discipline in an organization: A field study», Journal of Applied Psychology, 69, pp. 448-60.
Bateman, T. S. y Strasser, S. (1984), «A longitudinal analysis of the antecedent of organizational commitment», Academy of Management Journal, 27 (1), pp. 93-112.
Berger, C. J. y Cummings, L . L. (1979), «Organizational Structure, Attitudes, and Behaviors», en B. M. Staw, Research in Organizational Behavior, JAI Press, 1, pp. 169-208.
Blauner, R. (1964), Alienation and Freedom, University of Chicago Press, Chicago.
Blood, M. R. (1969), «Work values and job satisfaction», Journal of Applied Psychology, 53, pp. 456-9.
Brooke, P. P., Russell, D. W. y Price, J. L. (1988), «Discriminant validation of measures of job satisfaction, job involvement and organization commitment», Journal of Applied Psychology, 73, pp. 139-45.
Buchanan, B. (1974), «Building organizational commitment. The socialization of managers in work organizations», Administrative Science Quarterly, 19, pp. 533-46.
Burns, L. R., Andersen, R. M., y Shortell, S. M. (1990), «The effect of hospital control strategies on physician satisfaction and physician-hospital conflict», Health Service Review, 25, pp. 527-60.
Burton, R. M. y Obel, B. (1995), Strategic Organizational Diagnosis and Design, Kluwer Academic Publishers.
Cherrington, D. J., Reitz, H. J., y Scott, W. E. (1971), «Effects of contingent and non-contingent rewards in the relationship between satisfaction and task performance», Journal of Applied Psychology, 55, pp. 531-6.
Cook, J. D. y Wall, T. D. (1980), «New work attitude measures of trust, organizational commitment and personal need non-fulfilment», Journal of Occupational Psychology, 53, pp. 39-52.
Cotton, J. L. (1993), Employee Involvement, Sage, California.
Dewar, R. y Werbel, J. (1979), «Universalistic and Contingency Prediction of Employee Satisfaction and Conflict», Administrative Science Quarterly, 24, pp. 426-48.
Dolke, A. M. y Srivastara, P. K. (1988), «Need satisfaction, job involvement and intrinsic motivation: A factor analytic study», Indian Journal of Applied Psychology, 25, pp. 13-17.
Drummond, H. (1993), Power and Involvement in Organizations, Avebury, Vermont.
Dubin, R., Champoux, J. E. y Porter, L. W. (1975), «Central life interests and organizational commitment of blue collar and clerical workers», Administrative Science Quarterly, 20, pp. 411-21.
Elloy, D. F., Everett, J. E. y Flynn, W. R. (1991), «An examination of the correlates of job involvement», Group & Organization Studies, 16, pp. 160-77.
Etzioni, A. (1975), A comparative analysis of complex organizations, The Free Press of Glencoe Inc. New York.
Fleming, J. S. (1985), «An Index of Fit for Factor Scale», Educational and Psychological Measurement, 45, pp. 725-8.
French, J. R. y Raven, B. (1968), «The bases of social power», en D. Cartwright and A. Zander, (Eds.), Group Dynamics, Harper and Row, New York.
Fuente Sabate De La, J. M. (1990), La estructura organizativa de las empresas en Castilla y León. Consejería de Economía y Hacienda, Servicio de Estudios, Junta de Castilla y León.
Gechman, A. S. y Wiener, Y. (1975), «Job involvement and satisfaction as related to mental health and personal time devoted to work», Journal of Applied Psychology, 60, pp. 521-23.
Glisson, C. y Durick, M. (1988), «Predictions of Job Satisfaction and Organizational Commitment in Human Service Organizations», Administrative Science Quarterly, 33, pp. 61-81.
Greene, C. N. (1976), «A longitudinal investigation of performance-reinforcing leader behavior and subordinate satisfaction and performance», en S.Sikula & R.Hilgert (Eds.), Proceedings of the Midwest Division of the Academy of Management, St. Louis, Washington University, pp. 157-85.
Greene, C. N. y Podsakoff, P. M. (1978), «Effects of the removal of a pay incentive: A field experiment», en J. C. Susbauer, Academy of Management Proceedings, pp. 206-10.
Guilford, J. P. (1954), Psychometric Methods, McGraw-Hill, New York.
Hackman, J. R. y Oldham, G. R. (1980), Work redesign, Addison-Wesley.
Hall, D. T. y Schneider, B. (1972), «Correlates of organizational identification as a function of career pattern and organizational type», Administrative Science Quarterly, 17, pp. 340-50.
Hall, D. T., Schneider, B. y Nygren, H. T. (1970), Personal factors in organizational identification, Administrative Science Quarterly, 15, pp. 176-90.
Herzberg, F. (1966), Work and the Nature of Man, Cleveland, World.
Hrebiniak, L. C. y Alutto, J. A. (1973), «Personal and role-related factors in the development of organizational commitment», Administrative Science Quarterly, 18, pp. 555-72.
Hunt, J. G. y Schuler, R. S. (1976), Leader reward and sanctions behavior in a public utility: What difference does it make?, Southern Illinois University.
Ivancevich, J. M. y Matteson, M. T. (1996), Organizational Behavior and Management (4th ed.), Irwin.
James, L. R. y Jones, A. P. (1976), «Organizational structure: A Review of Structural Dimmensions and Their Conceptual Relationships with Individual Attitudes and Behaviors», Organizational Behavior and Human Performance, 16, pp. 74-113.
Jones, P. P., James, L. R. y Bruni, J. R. (1975), «Perceived leadership behavior and employee confidence in the leader as moderated by job involvement», Journal of Applied Psychology, 60, pp. 146-9.
Kanungo, R. N. (1979), «The concepts of alienation and involvement revisited», Psychological Bulletin, 36 (1), pp. 119-38.
Kanungo, R. N. (1982), Work Alienation: An Integrative Approach, Prager, New York.
Keller, R. T. y Szilagyi, A. D. (1976), «Employee reactions to leader reward behavior», Academy of Management Journal, 19, pp. 619-27.
Klein, J. A. (1994), «The Paradox of Quality Management», en C. C. Heckscher y A. Donnellon (Eds.), The post-bureaucratic organization: New perspectives on organizational change, Sage, Londres.
Knoop, R. (1986), «Job involvement: An elusive concept». Psychological Reports, 59, pp. 451-6.
Linn, L. S. y otros (1985), «Physicians and Patient Satisfactions as Factors Related to the Organization of Internal Medicine», Medical Care, 10, pp. 1.171-8.
Lodahl, T. M. y Kejner, M. (1965), «The definition and measurement of job involvement». Journal of Applied Psychology, 49, pp. 24-33.
Makin, P. y Robertson, I. (1986), «Selecting the best selection techniques». Personnel Management, November, pp. 262-6.
Mckencie, K. D. (1991), The Organizational Hologram: The Effective Management of Organizational Change, Kluwer, Boston.
Miller, G. A. (1967), «Professionals in bureaucracy: alienation among industrial scientists and engineers», American Sociological Review, 32, pp. 755-68.
Miner, J. B. (1980), Theories of organizational behavior, Hinsdale, IL: Dryden.
Mintzberg, H. (1983), Diseño de organizaciones eficientes, Traducción de Structure in Fives. Designing Effective Organizations (Prentice Hall), Ateneo.
Morales Gutiérrez, A. C. (1997), Análisis de las organizaciones: fundamentos, diseño y aplicaciones (2ª ed.), ETEA, Córdoba.
Morales, A. C. y Ariza, J. A. (1995), Las Organizaciones: casos de análisis organizativo, ETEA, Córdoba.
Morales, P. (1988), Medición de Actitudes en Psicología y Educación, Ttarttalo, San Sebastián.
Morrow, P. L. (1983), «Concept redundancy in organizational research: The case of work commitment», Academy of Management Review, 8 (3), pp. 486-500.
Morrow, P. L. y McElroy, J. C. (1986), «On assessing measures of work commitment», Journal of Occupational Behaviour, 7 (2), pp. 139-45.
Morse, N. C. (1953), «Satisfactions in the white-collar job», Ann Arbor: Survey Research Center, University of Michigan.
Mow International Research Team (1987). Meaning of working: an international view. Academic Press, Londres.
Nunnally, J. C. (1978), Psychometric Theory, McGraw-Hill, New York.
O'Reilly, C. A. y Puffer, S. M. (1989), «The impact of rewards and punishments in a social context: a laboratory and field experiment», Journal of Occupational Psychology, 62, pp. 41-53.
Patterson, J. M. y O'Driscoll, M. P. (1990), «An empirical assessment of Kanungo's 1982 concept and measure of job involvement», Applied Psychology in International Review, 30, pp. 293-301.
Pelz, D. C. y Andrews, F. M. (1976), Scientists in Organizations, Institute for Social Research.
Pines, A. y Aronson, E. (1988). Carer Burnout Causes and Cures, New York, The Free Press.
Podsakoff, P. M. y Todor, W. D. (1985), «Relationships between leader reward and punishment behavior and group processes and productivity», Journal of Management, 11, pp. 55-73.
Podsakoff, P. M., Todor, W. D., Grover, B. A. y Guber, O. L. (1984), «Situational moderators of leader reward and punishment behavior -fact or fiction», Organizational Behavior and Human Performance, 34, pp. 21-63.
Porter, L. W., Steers, R. M., Mowday, R. T. y Boulian, P. V. (1974), «Organizational commitment, job satisfaction and turnover among psychiatric technicians», Journal of Applied Psychology, 5, pp. 603-9.
Rabinowitz, S. y Hall, D. T. (1977), «Organizational research on job involvement», Psychological Bulletin, 84, pp. 265-88.
Rahim, M. A. (1989), «Relationships of leader power to compliance and satisfaction with supervision: evidence from a national sample of managers». Journal of Management, 15 (4), pp. 545-56.
Robbins, S. P. (1996), Organization Behavior: Concepts Controversies and Applications (7th ed.), Prentice Hall, Englewood Cliff.
Saal, F. E. (1978), «Job involvement: A multivariate approach», Journal of Applied Psychology, 63, pp. 53-61.
Sashkin, M. (1984), «Participative Management Is an Ethical Imperative», Organizational Dynamics, 12 (4), pp. 5-22.
Schulz, R. y Schulz, C. (1988), «Management Practices, Physician Autonomy, and Satisfaction: Evidence from Mental Health Institutions in the RFA», Medical Care, 8, pp. 750-63.
Seeman, M. (1959), «On the meaning of alienation», American Sociological Review, 24, pp. 783-91.
Shore, T. H., Thornton, G. C. y Shore, L. M. (1990), «Distinctiveness of three work attitudes: Job involvement, organization commitment, and career saliences», Psychological Reports, 67, pp. 851-58.
Siegel, A. L. y Ruh, R. A. (1973), «Job involvement, participation in decision making, personal background and job behavior», Organizational Behavior and Human Performance, 9, pp. 318-27.
Sims, H. P. y Szilagyi, A. D. (1975), «Leader reward behaviour and satisfaction and performance», Organizational Behavior and Human Performance, 14, pp. 426-38.
Steers, R. M. (1977), «Antecedent and Outcomes of Organizational Commitment», Administrative Science Quarterly, 22, pp. 46-56.
Stevens, J. M., Beyer, J. M. y Trice, H. M. (1978), «Assessing personal, role and organizational predictors of managerial commitment», Academy of Management Journal, 21, pp. 380-96.
Stone, S. F. y Porter, L. W. (1976), «Job characteristics and job attitudes: A multivariate study», Journal of Applied Psychology, 60, pp. 57-64.
Talacchi, S. (1960), «Organization Size, Individual Attitudes and Behavior: An Empirical Study», Administrative Science Quarterly, 3, pp. 398-420.
Trist, E. L. y Bamforth, K. W. (1951), «Some social and psychological consequences of the long wall method of goal getting», Human Relations, 4, pp. 3-38.
Warr, P. B. (1978), «A study of psychological well-being», British Journal of Psychology, 69, pp. 111-21.
Warr, P. B. y Lovatt, D. J. (1977), «Retraining and other factors associated with job finding after redundancy», Journal of Occupational Psychology, 50, pp. 67-84.
Warr, P. B.; Cook, J. D. y Wall, T. D. (1979), «Scales for the measurement of some work attitudes and aspects of psychological well-being», Journal of Occupational Psychology, 52, pp. 129-48.
Wollack, S., Goodale, J. G., Witjing, J. P. y Smith, P. C. (1971), «Development of the survey of work values», Journal of Applied Psychology, 55, pp. 331-38.
